FAQ

Frequently asked questions

I've found Zynk product i love but can't select my size or it's sold out


Please please please write us at hello@zynksportswear.com so we can check whats going on. We encourage you to write us, because maybe we can custom make it just for you, or maybe even make that piece available again for everybody. So please, just contact us.




Has my order been shipped yet ?


Your order was probably already shipped, just take notice that we deliver in business days. Just write us and we will immediately do a personallized follow up.




Can you give me more information about a product that i want?


Of course! just write us: hello@zynksportswear.com or sales@zynksportswear.com. Whatsapp: +1 809 876 1701, and we will personally answer any questions you may have, give extra information and even send extra pictures with the items in hands.




Part of my order is missing........


Then it literally would be the first time. But since we take everything we do way too SERIOUSLY, please contact us at hello@zynksportswear.com and we will tell you exactly how we will make it up for you.




Is it safe to order from ZYNK's eboutique?


In ZYNK, we take privacy, online shopping, and anything concerning our girls and us, EXTREMELY SERIOUSLY. We use GeoTrust Secure Socket Layering (SSL), an encryption technology that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party. Please go to our Privacy Policy to learn more, but we can tell you, YOU CAN trust us.




Delivery - Where do you ship, How much is it and how long does it take?


We ship pretty much everywhere. Dominican Republic: 24-48 hours. Free, and free exchanges, except for new collections and exclusive collections that may have a different delivery time. Caribbean and Antilles: 10-15 business days. US$10, free for orders over $250. United States: 10-15 business days. US$10. Free on orders over US$250, applies to USPS Priority Mail Only. Central and South America: 10- 15 business days. US$10, Free on orders over US$250, by DHL. Europe: 15-20 business days. US$10, Free on orders over US$250, Asia: 20-25 business days. US$20.